Refund policy
Refund policy for sizzling-casino.games
At sizzling-casino.games, your source for top-quality sizzling slot machines, we are committed to providing a fair and fun gaming experience. This Refund Policy explains our procedures regarding refunds of deposits and winnings.
Refund eligibility
- Deposits: Refunds are available for deposits that have not yet been used to play our Sizzling machines.
- Winnings: In principle, winnings are non-refundable. However, exceptions may be made in the event of verifiable technical faults on our part.
Procedure for requesting a refund
- Submit a request: To request a refund, contact our support team with your account information and a detailed explanation of your request.
- Review process: Our team will carefully review your request and may ask for additional information or documentation.
- Refundprocessing: If approved, the refund will be issued to the original payment method used within 14 working days.
Policy limitations
- Abuse prevention: sizzling-casino.games reserves the right to refuse refunds in the event of suspected abuse of the policy. This includes fraudulent activity or an unusually high number of refund requests.
- Compliance with legal requirements: All refund requests will be processed in accordance with applicable online gambling laws and regulations.
How to contact us
If you have any questions about our refund policy, please contact our customer service team. You can contact us at info@sizzling-casino.games.
Note: This refund policy applies to all transactions related to our Sizzling slot machines. For detailed information on how to play, please refer to our Terms and Conditions.